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Zolara — Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Zolara ("we", "our", "us") collects, uses, and protects information about you when you use the Zolara app ("the App"). By using the App you agree to the practices described here.

1. Information We Collect

Account information: when you register we collect your email address and display name.

Fitness & usage data: session completions, exercise durations, streak counts, badge achievements, and in-app navigation events. This data is tied to your account to power progress tracking and personalised recommendations.

Device information: device model, operating system version, and app version. Used for crash reporting and compatibility.

Payment information: we do not store payment card details. Purchases are processed entirely by the Apple App Store or Google Play Store. We receive a transaction confirmation and subscription status directly from the Apple App Store or Google Play Store.

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve the App. • Personalise your content recommendations and progress metrics. • Send you optional reminder notifications (if you opt in). • Process subscription entitlements and handle restore purchases. • Analyse aggregate usage trends to improve features. • Comply with legal obligations.

3. Third-Party Services

Supabase: we use Supabase to store account data, session history, and subscription status. Data is stored in Supabase-managed PostgreSQL databases hosted on AWS. See supabase.com/privacy.

Apple App Store / Google Play: process payments and provide subscription lifecycle events. Their privacy policies govern payment data handling.

We do not sell your personal information to third parties.

4. Data Retention

We retain your account and fitness data for as long as your account is active. You may request deletion of your account and associated data at any time by emailing [email protected]. We will process deletion requests within 30 days, subject to any legal retention obligations.

5. Your Rights

Depending on your location you may have the right to: • Access the personal data we hold about you. • Correct inaccurate data. • Request deletion of your data. • Object to or restrict certain processing. • Data portability (receive a copy of your data in a common format).

To exercise these rights, contact us at [email protected].

6. Push Notifications

If you opt in to workout reminders, we use your device push token to deliver notifications via Apple Push Notification service (APNs) or Firebase Cloud Messaging (FCM). You can disable notifications at any time in your device settings or within the App.

7. Security

We implement industry-standard security measures including TLS encryption in transit and row-level security policies in our database. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

8. Children's Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the App or by email. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact

Questions or concerns about your privacy? Email us at [email protected].